Shipping policy
Orders are usually shipped within 3-5 business days of the order's placement (except for commissioned art), but extenuating circumstances can delay your shipment by a week or so, especially items requiring personalized signatures. Personalized items are usually shipped every Thursday. Domestic U.S. orders are shipped via the shipping method of your choosing at the time of ordering, and charges reflect the costs of that service. A small handling fee is added to each shipment to help cover the costs of packaging and materials.
International Shipping
International orders are shipped USPS International Service, and are tracked only to their point of departure of the United States. After that, they become the responsibility of the country of destination's postal service, and we assume no liability for lost or damaged items and can no longer track your package. Consumer assumes this risk in purchasing. We are happy to provide you with the customs number for your shipment.
SPECIAL NOTE TO CUSTOMERS FROM BRAZIL: We have experienced higher than usual problems with non-delivery to locations in the country of Brazil. Please bear in mind if you order any items that ship to Brazil, any non-delivery or damage is not our responsibility and will not result in any refunds or replacement items. You agree to assume the risk of shipment.